Cancellation Policy

At SAILU ARTIS TRY, we strive to provide the best experience for our customers. If you need to cancel an order, please do so within 12 hours of placing it. After this period, cancellations may not be possible as we begin processing your order promptly. For assistance, please contact our customer support team.

Return Policy

We want you to love your purchase. If you are not completely satisfied with your order, you may return it within 7 days of delivery, provided the item is in its original condition and packaging. Custom or personalized items are not eligible for returns unless they arrive damaged or defective. To initiate a return, please contact our customer support team with your order details. Refunds will be processed once the returned item is received and inspected.